# Order not shipped?

**URL:** https://discourse.huel.com/t/order-not-shipped/6722
**Category:** Uncategorized
**Created:** [September 6, 2019, 3:01pm UTC](https://discourse.huel.com/t/order-not-shipped/6722 "2019-09-06T15:01:56Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Wilfried](https://avatars.discourse-cdn.com/v4/letter/w/c4cdca/32.png) [@Wilfried](https://discourse.huel.com/u/Wilfried)
#### Post date: [September 6, 2019, 3:01pm UTC](https://discourse.huel.com/t/order-not-shipped/6722/1 "2019-09-06T15:01:56Z")

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I place an order late Tuesday night, and so far, no sign at all that anything has happened. I got the initial order confirmation, and my credit card was charged, but otherwise, nothing. In the past, Huel orders generally shipped the next day. I see at least a couple of other people mention similar issues. Is anyone else having any problems? What’s going on here?

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### Author: ![Tyler\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/tyler_huel/32/2434_2.png) [@Tyler\_Huel](https://discourse.huel.com/u/Tyler_Huel)
#### Post date: [September 6, 2019, 4:54pm UTC](https://discourse.huel.com/t/order-not-shipped/6722/2 "2019-09-06T16:54:36Z")

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Hey there. Your order has processed but there isn’t tracking available just yet. We ran into a bit of a delay with the combination of Labor Day + the hurricane. Hang tight, once tracking is available you will receive an email!

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### Author: ![Wilfried](https://avatars.discourse-cdn.com/v4/letter/w/c4cdca/32.png) [@Wilfried](https://discourse.huel.com/u/Wilfried)
#### Post date: [September 6, 2019, 5:51pm UTC](https://discourse.huel.com/t/order-not-shipped/6722/3 "2019-09-06T17:51:36Z")

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Thank you for the response. I’ll keep my eye out for notification.
