# No Scoop in Huel Powder v1.1 Order

**URL:** <https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539>\
**Category:** Experiences\
**Created:** [January 11, 2019, 7:08pm UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539 "2019-01-11T19:08:08Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dgonick](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dgonick](https://discourse.huel.com/u/dgonick)\
**Post date:** [January 11, 2019, 7:08pm UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/1 "2019-01-11T19:08:08Z")

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First time user here. Starter pack didn’t come with a scoop. Checked in the box and patted down both bags. Am I missing something?

Anyone else have this experience? Don’t have a digital scale and not sure what 50 or 100 grams of Huel looks like. Anyone have any suggestions to measure out servings?

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**Author:** ![Teresa\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/teresa_huel/32/1197_2.png) [@Teresa\_Huel](https://discourse.huel.com/u/Teresa_Huel)\
**Post date:** [January 11, 2019, 8:28pm UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/2 "2019-01-11T20:28:36Z")

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Hi Drew! Can you please send me your order number? I’ll have a couple scoops sent out to you ASAP.

In the meantime, here are a few simple ways to prepare your Huel while you wait for your scoops to arrive. As always, you can take these guidelines to find out what works best for you.

A full serving of Huel is a heaping ¾ cup or 100 grams, and it contains 400 calories when mixed with about 16oz/500ml water.

From that ratio, you can use more or less water to adjust the thickness of your Huel, or you can simply adjust the number of cups and amount of water based on the number of calories you want in a meal.

For example, a 200 calorie Huel would simply be a heaping ⅓ cup, mixed with approximately 8oz/250ml of water.

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**Author:** ![dgonick](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dgonick](https://discourse.huel.com/u/dgonick)\
**Post date:** [January 11, 2019, 9:40pm UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/3 "2019-01-11T21:40:08Z")

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Thanks for the prompt response! Order number is 289251

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**Author:** ![Teresa\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/teresa_huel/32/1197_2.png) [@Teresa\_Huel](https://discourse.huel.com/u/Teresa_Huel)\
**Post date:** [January 12, 2019, 2:24am UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/4 "2019-01-12T02:24:55Z")

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That order number doesn’t exist in our system. Did you enter the wrong number by mistake?

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**Author:** ![dgonick](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dgonick](https://discourse.huel.com/u/dgonick)\
**Post date:** [January 12, 2019, 3:20am UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/5 "2019-01-12T03:20:08Z")

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Yes! My apologies. 280351

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**Author:** ![Tyler\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/tyler_huel/32/2434_2.png) [@Tyler\_Huel](https://discourse.huel.com/u/Tyler_Huel)\
**Post date:** [January 14, 2019, 6:57pm UTC](https://discourse.huel.com/t/no-scoop-in-huel-powder-v1-1-order/4539/6 "2019-01-14T18:57:38Z")

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> [@dgonick](#):
>
> 280351

I’m gonna shoot you a PM to make sure I send the scoop to the right address.