# My first subscription order

**URL:** <https://discourse.huel.com/t/my-first-subscription-order/4962>\
**Category:** Experiences\
**Created:** [February 23, 2019, 12:32am UTC](https://discourse.huel.com/t/my-first-subscription-order/4962 "2019-02-23T00:32:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Trevor\_Forsyth](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/trevor_forsyth/32/2060_2.png) [@Trevor\_Forsyth](https://discourse.huel.com/u/Trevor_Forsyth)\
**Post date:** [February 23, 2019, 12:32am UTC](https://discourse.huel.com/t/my-first-subscription-order/4962/1 "2019-02-23T00:32:39Z")

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Just received my first order of ready to go huel. I subscribed to 3x12 of huel a month and only received one of the 3 boxes. Not impressed at all especially with my order on the account saying the shipment has been fulfilled.

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**Author:** ![Christian\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/christian_huel/32/1903_2.png) [@Christian\_Huel](https://discourse.huel.com/u/Christian_Huel)\
**Post date:** [February 28, 2019, 6:06pm UTC](https://discourse.huel.com/t/my-first-subscription-order/4962/2 "2019-02-28T18:06:17Z")

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Hi Trevor! I am so sorry to hear you never received your full order! I have just sent you an email titled “Your Huel Order!” so we can get to the bottom of this. Looking forward to hearing from you!