# My account doesn't exist?

**URL:** <https://discourse.huel.com/t/my-account-doesnt-exist/4630>\
**Category:** Site Feedback\
**Created:** [January 16, 2019, 7:00pm UTC](https://discourse.huel.com/t/my-account-doesnt-exist/4630 "2019-01-16T19:00:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![michaeldcurry](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/michaeldcurry/32/1936_2.png) [@michaeldcurry](https://discourse.huel.com/u/michaeldcurry)\
**Post date:** [January 16, 2019, 7:00pm UTC](https://discourse.huel.com/t/my-account-doesnt-exist/4630/1 "2019-01-16T19:00:26Z")

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Hi, created an account on Monday 1/16 when I placed my subscription order. I have been trying to login and I kept getting a no account exists error. I’ve had the money taken from my account, so something is happening. How do you reconcile the fact I had to create an account on a subscription order?

Thx,

Michael

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**Author:** ![Sothan\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/sothan_huel/32/1176_2.png) [@Sothan\_Huel](https://discourse.huel.com/u/Sothan_Huel)\
**Post date:** [January 16, 2019, 7:34pm UTC](https://discourse.huel.com/t/my-account-doesnt-exist/4630/2 "2019-01-16T19:34:10Z")

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Hi Michael,

It looks like an “L” is missing from your order email. This is now corrected and should begin to receive notifications from Huel.

Sothan