# I keep getting packages with seal that doesnt work

**URL:** <https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368>\
**Category:** Uncategorized\
**Created:** [September 3, 2020, 5:12pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368 "2020-09-03T17:12:33Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![im\_paul\_hi](https://avatars.discourse-cdn.com/v4/letter/i/9dc877/32.png) [@im\_paul\_hi](https://discourse.huel.com/u/im_paul_hi)\
**Post date:** [September 3, 2020, 5:12pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/1 "2020-09-03T17:12:33Z")

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My last two orders contained faulty seals. The zipper like thing doesnt stay shut. It’s annoying. Please fix it.

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**Author:** ![Cellcubed](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@Cellcubed](https://discourse.huel.com/u/Cellcubed)\
**Post date:** [September 4, 2020, 5:41am UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/2 "2020-09-04T05:41:53Z")

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Sometimes some huel gets stuck in the tracks and I have to scrape it out with a butter knife or the top of the bag that I ripped off. After that the my zippers work fine.

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**Author:** ![kdaugherty](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@kdaugherty](https://discourse.huel.com/u/kdaugherty)\
**Post date:** [September 4, 2020, 7:57pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/3 "2020-09-04T19:57:28Z")

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I clean mine out with an old toothbrush we use for cleaning, works like a charm to get the bags zipping again.

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**Author:** ![Cellcubed](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@Cellcubed](https://discourse.huel.com/u/Cellcubed)\
**Post date:** [September 5, 2020, 5:24pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/4 "2020-09-05T17:24:42Z")

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That’s disgusting. This post has to be at least 20 characters.

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**Author:** ![im\_paul\_hi](https://avatars.discourse-cdn.com/v4/letter/i/9dc877/32.png) [@im\_paul\_hi](https://discourse.huel.com/u/im_paul_hi)\
**Post date:** [September 5, 2020, 5:37pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/5 "2020-09-05T17:37:46Z")

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That is pretty gross hahahaha. A butterknife did the trick. Thanks for the suggestions! Didn’t realize it was due to huel getting stuck in there.

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**Author:** ![kris4183](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/kris4183/32/2805_2.png) [@kris4183](https://discourse.huel.com/u/kris4183)\
**Post date:** [September 5, 2020, 6:55pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/6 "2020-09-05T18:55:48Z")

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Not sure how I feel about the cleaning toothbrush being used but a toothpick works for me when that happens. But not a used one.

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**Author:** ![kdaugherty](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@kdaugherty](https://discourse.huel.com/u/kdaugherty)\
**Post date:** [September 6, 2020, 2:45am UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/7 "2020-09-06T02:45:14Z")

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lmao, I didn’t realize how gross that sounded till I was called out on it. my bad

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**Author:** ![MegganAnderson](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/meggananderson/32/3324_2.png) [@MegganAnderson](https://discourse.huel.com/u/MegganAnderson)\
**Post date:** [September 9, 2020, 9:31pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/8 "2020-09-09T21:31:23Z")

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I am about 30 bags of Huel in and I couldn’t agree more. The bags are horrible! I’d rather it come in a plastic tub like other drink powders do, a coffee can with a top; ANYTHING but the current bags! You can’t even recycle the current bags. I also agree that 3 out of 4 bags, the zippers won’t close. Seems a bit high maintenced to constantly be cleaning a zipper.

Just my 2 cents!

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**Author:** ![Cellcubed](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@Cellcubed](https://discourse.huel.com/u/Cellcubed)\
**Post date:** [September 9, 2020, 10:07pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/9 "2020-09-09T22:07:43Z")

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You could just buy a cheap container for your huel or reuse a plastic tub from another product.

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**Author:** ![DM87](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@DM87](https://discourse.huel.com/u/DM87)\
**Post date:** [September 10, 2020, 11:20am UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/10 "2020-09-10T11:20:18Z")

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Yeah, I have containers I use as well. Makes life much easier for me as the powder is much easier to access.

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**Author:** ![indignantgoat](https://avatars.discourse-cdn.com/v4/letter/i/5f8ce5/32.png) [@indignantgoat](https://discourse.huel.com/u/indignantgoat)\
**Post date:** [September 13, 2020, 1:38am UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/11 "2020-09-13T01:38:07Z")

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It doesn’t fix the bag issue, but I wanted something easier to use than the bags, so I got this for my counter:

> **[Amazon.com - Rubbermaid Container, BPA-Free Plastic, Clear Brilliance Pantry...](https://www.amazon.com/gp/product/B07531HM8Q/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)**
>
> Amazon.com - Rubbermaid Container, BPA-Free Plastic, Clear Brilliance Pantry Airtight Food Storage, Open Stock, Sugar (12 Cup) -

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**Author:** ![HuelMike](https://avatars.discourse-cdn.com/v4/letter/h/76d3ee/32.png) [@HuelMike](https://discourse.huel.com/u/HuelMike)\
**Post date:** [September 14, 2020, 11:09am UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/12 "2020-09-14T11:09:17Z")

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I’m curious. With the bag, you can press all the air out and seal it, but with these containers you cannot. Do you see the Huel going stale or getting grainy by the time you get to the bottom?

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**Author:** ![Cellcubed](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@Cellcubed](https://discourse.huel.com/u/Cellcubed)\
**Post date:** [September 14, 2020, 4:19pm UTC](https://discourse.huel.com/t/i-keep-getting-packages-with-seal-that-doesnt-work/9368/13 "2020-09-14T16:19:00Z")

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I use the bags and I never press the air out. Sometimes they don’t even seal properly. My huel always has the same flavor and texture.