# I can't track my order

**URL:** <https://discourse.huel.com/t/i-cant-track-my-order/4523>\
**Category:** Uncategorized\
**Created:** [January 11, 2019, 1:06am UTC](https://discourse.huel.com/t/i-cant-track-my-order/4523 "2019-01-11T01:06:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rory\_Noel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/rory_noel/32/1906_2.png) [@Rory\_Noel](https://discourse.huel.com/u/Rory_Noel)\
**Post date:** [January 11, 2019, 1:06am UTC](https://discourse.huel.com/t/i-cant-track-my-order/4523/1 "2019-01-11T01:06:45Z")

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Hello,

I ordered Huel on January 4th. I tried to log in to track my order, but it seems that I have no account on the Huel main website. I was sure I created one, so perhaps I made a typo with my email address. At any rate, I have the Paypal receipt with a transaction ID and an invoice ID. Could someone please help me get this issue fixed? Also, what is the approximate delivery period? I ordered Huel unsweetened unflavored powder and the free t-shirt and shaker on January 4th. Hoping to get it soon, because I don’t have very much money left, or food :x

Cheers

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**Author:** ![Teresa\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/teresa_huel/32/1197_2.png) [@Teresa\_Huel](https://discourse.huel.com/u/Teresa_Huel)\
**Post date:** [January 11, 2019, 8:11pm UTC](https://discourse.huel.com/t/i-cant-track-my-order/4523/2 "2019-01-11T20:11:16Z")

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Hi Rory! Can you send me a message with your order # and name used to place the order so I can look further into this? Also, please send the email you would prefer to use so I can edit it. Depending on where you are located, delivery typically takes 3-5 business days, but in some cases can be as soon as next day.