# Huel shipped w/o notice

**URL:** <https://discourse.huel.com/t/huel-shipped-w-o-notice/9548>\
**Category:** Uncategorized\
**Created:** [September 27, 2020, 4:38am UTC](https://discourse.huel.com/t/huel-shipped-w-o-notice/9548 "2020-09-27T04:38:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Noni](https://avatars.discourse-cdn.com/v4/letter/n/ba9def/32.png) [@Noni](https://discourse.huel.com/u/Noni)\
**Post date:** [September 27, 2020, 4:38am UTC](https://discourse.huel.com/t/huel-shipped-w-o-notice/9548/1 "2020-09-27T04:38:00Z")

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Recurring order was scheduled for 9/23

[https://huel.com/account#/](https://huel.com/account#/) still reports the the order “will be dispatched shortly”

My email inbox has a promise that “we’ll send you an email as soon as your order is on its way”

The order arrived today, without warning.

[https://huel.com/account#/history](https://huel.com/account#/history) has a notice that item was shipped but has a dispatch date of Sept. 22…and lacks a FedEx Tracking number.

* * *

Lessons learned:

- Huel shipping can be far faster than expected–the “3-5 business day delay” could be as little as zero days.

- The computer that sends out emails from Huel has zero idea about what’s going on in the shipping department.

- Sign up for a tracking account with [FedEx.com](http://FedEx.com). I should have checked that directly–the tracking number was there.

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**Author:** ![Wilma](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/wilma/32/3660_2.png) [@Wilma](https://discourse.huel.com/u/Wilma)\
**Post date:** [September 27, 2020, 6:32pm UTC](https://discourse.huel.com/t/huel-shipped-w-o-notice/9548/2 "2020-09-27T18:32:56Z")

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Maybe the email got into your spam folder by mistake? It happens.

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<div class="post-metadata">

**Author:** ![Noni](https://avatars.discourse-cdn.com/v4/letter/n/ba9def/32.png) [@Noni](https://discourse.huel.com/u/Noni)\
**Post date:** [September 27, 2020, 7:06pm UTC](https://discourse.huel.com/t/huel-shipped-w-o-notice/9548/3 "2020-09-27T19:06:05Z")

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Nope.

Also, [https://huel.com/account#/](https://huel.com/account#/) still reports “Your order will be dispatched shortly”. The shipping notification system is definitely glitching here.

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<div class="post-metadata">

**Author:** ![Wilma](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/wilma/32/3660_2.png) [@Wilma](https://discourse.huel.com/u/Wilma)\
**Post date:** [September 27, 2020, 7:16pm UTC](https://discourse.huel.com/t/huel-shipped-w-o-notice/9548/4 "2020-09-27T19:16:18Z")

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Looks that way. I have not had 1 problem in this area at all. It must be few and far between.

Although, now that I think about it, my last order (hot and savory) arrived 3 days after I ordered it, but I never received an email or tracking number. Not really a “problem” since it arrived so quickly.

I’m confident they’re aware and are working on a solution.