# How many scoops came with your first order? **URL:** \ **Category:** Site Feedback\ **Created:** [July 15, 2017, 10:38pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73 "2017-07-15T22:38:07Z")\ **Posts on this page:** 7\ **Page:** 1

**Author:** ![vossad01](https://avatars.discourse-cdn.com/v4/letter/v/6de8d8/32.png) [@vossad01](https://discourse.huel.com/u/vossad01)\ **Post date:** [July 15, 2017, 10:38pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/1 "2017-07-15T22:38:07Z")

The checkout page says: > We already add two scoops to first time orders. We don’t add any with second orders to reduce wastage. If you would like an extra scoop to accurately measure your Huel, then tick this box. I only received one with my order. [This post](http://discourse.huel.com/t/no-scoop-no-problem/49) indicates some users accidentally received none. I am functional with a single scoop and can always request another with a future order, but I am curious about others’ experiences and whether two is the “correct” number or dated information on the website. ---

**Author:** ![John\_Huel](https://avatars.discourse-cdn.com/v4/letter/j/a9a28c/32.png) [@John\_Huel](https://discourse.huel.com/u/John_Huel)\ **Post date:** [July 16, 2017, 3:46am UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/2 "2017-07-16T03:46:49Z")

Thanks for your question, in fact there should be 1 scoop with all initial orders, unless the customer indicates that they want additional scoops. We will update the website to reflect this, and thank you for your question. ---

**Author:** ![grantcv1](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/grantcv1/32/123_2.png) [@grantcv1](https://discourse.huel.com/u/grantcv1)\ **Post date:** [October 9, 2017, 6:26pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/3 "2017-10-09T18:26:10Z")

Was I supposed to receive a scoop? There wasn’t one with my order. ---

**Author:** ![John\_Huel](https://avatars.discourse-cdn.com/v4/letter/j/a9a28c/32.png) [@John\_Huel](https://discourse.huel.com/u/John_Huel)\ **Post date:** [October 9, 2017, 8:41pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/4 "2017-10-09T20:41:54Z")

Hi Grant, yes you certainly should have received a scoop with your order. In case you missed it, or it was left out, we apologize. I have located your information and will have the team send 2 scoops your way. Thanks for reaching out. ---

**Author:** ![grantcv1](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/grantcv1/32/123_2.png) [@grantcv1](https://discourse.huel.com/u/grantcv1)\ **Post date:** [October 11, 2017, 9:31pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/5 "2017-10-11T21:31:14Z")

Thank you for taking care of this. -Grant ---

**Author:** ![Sothan\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/sothan_huel/32/1176_2.png) [@Sothan\_Huel](https://discourse.huel.com/u/Sothan_Huel)\ **Post date:** [December 4, 2017, 8:55pm UTC](https://discourse.huel.com/t/how-many-scoops-came-with-your-first-order/73/6 "2017-12-04T20:55:12Z")

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