# Help with canceling order

**URL:** <https://discourse.huel.com/t/help-with-canceling-order/5257>\
**Category:** Experiences\
**Created:** [March 30, 2019, 4:09am UTC](https://discourse.huel.com/t/help-with-canceling-order/5257 "2019-03-30T04:09:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Fatalevo](https://avatars.discourse-cdn.com/v4/letter/f/bc79bd/32.png) [@Fatalevo](https://discourse.huel.com/u/Fatalevo)\
**Post date:** [March 30, 2019, 4:09am UTC](https://discourse.huel.com/t/help-with-canceling-order/5257/1 "2019-03-30T04:09:23Z")

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Hello, I placed an order less than an hour ago and was trying to get it canceled. I’ve already canceled my subscription, my reason for canceling is due to my EoE although free of most main allergens, there is still a risk for a flare up. Any help would be appreciated. The order number is #349138-US. Thank you.

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**Author:** ![DrBarber](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/drbarber/32/2166_2.png) [@DrBarber](https://discourse.huel.com/u/DrBarber)\
**Post date:** [March 31, 2019, 2:03am UTC](https://discourse.huel.com/t/help-with-canceling-order/5257/2 "2019-03-31T02:03:36Z")

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I would recommend emailing them at [support@huel.com](mailto:support@huel.com) if you haven’t been helped yet.

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**Author:** ![Dan\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/dan_huel/32/4121_2.png) [@Dan\_Huel](https://discourse.huel.com/u/Dan_Huel)\
**Post date:** [March 31, 2019, 9:56am UTC](https://discourse.huel.com/t/help-with-canceling-order/5257/3 "2019-03-31T09:56:51Z")

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Apologies, we have a reduced service over the weekend. I spoke to one of the Customer Experience guys and they have cancelled your order.

All sorted!

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**Author:** ![Fatalevo](https://avatars.discourse-cdn.com/v4/letter/f/bc79bd/32.png) [@Fatalevo](https://discourse.huel.com/u/Fatalevo)\
**Post date:** [March 31, 2019, 6:27pm UTC](https://discourse.huel.com/t/help-with-canceling-order/5257/4 "2019-03-31T18:27:17Z")

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Thank you very much for the help. Sorry for the inconvenience.

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**Author:** ![James25](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@James25](https://discourse.huel.com/u/James25)\
**Post date:** [April 4, 2019, 6:05am UTC](https://discourse.huel.com/t/help-with-canceling-order/5257/5 "2019-04-04T06:05:33Z")

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This topic is very helpful to me.