# Excited for Huel, but never received package

**URL:** <https://discourse.huel.com/t/excited-for-huel-but-never-received-package/5628>\
**Category:** Experiences\
**Created:** [May 8, 2019, 6:00pm UTC](https://discourse.huel.com/t/excited-for-huel-but-never-received-package/5628 "2019-05-08T18:00:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Cedric\_Crenshaw](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/cedric_crenshaw/32/2341_2.png) [@Cedric\_Crenshaw](https://discourse.huel.com/u/Cedric_Crenshaw)\
**Post date:** [May 8, 2019, 6:00pm UTC](https://discourse.huel.com/t/excited-for-huel-but-never-received-package/5628/1 "2019-05-08T18:00:50Z")

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Hello,  
I was expecting my first package of Huel(t-shirt and all) on the 7th of May. FedEx states it delivered but wasn’t at my doorstep. Can anyone help me with this? Order# 378658

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**Author:** ![Christian\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/christian_huel/32/1903_2.png) [@Christian\_Huel](https://discourse.huel.com/u/Christian_Huel)\
**Post date:** [May 9, 2019, 6:47pm UTC](https://discourse.huel.com/t/excited-for-huel-but-never-received-package/5628/2 "2019-05-09T18:47:57Z")

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Hi Cedric🙂 I would be more than happy to assist here! It is possible your package was unfortunately lost or stolen along the way. I’m going to send you a personal email right away so we can get this squared away.
