# Didn't receive item

**URL:** https://discourse.huel.com/t/didnt-receive-item/3532
**Category:** Uncategorized
**Created:** [October 16, 2018, 2:59pm UTC](https://discourse.huel.com/t/didnt-receive-item/3532 "2018-10-16T14:59:31Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![rajmahal1980](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@rajmahal1980](https://discourse.huel.com/u/rajmahal1980)
#### Post date: [October 16, 2018, 2:59pm UTC](https://discourse.huel.com/t/didnt-receive-item/3532/1 "2018-10-16T14:59:31Z")

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Very disappointed with first experience with Huel. I have not received my item and can’t find a customer service number. Any advice?

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### Author: ![Alex\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/alex_huel/32/1196_2.png) [@Alex\_Huel](https://discourse.huel.com/u/Alex_Huel)
#### Post date: [October 16, 2018, 4:10pm UTC](https://discourse.huel.com/t/didnt-receive-item/3532/2 "2018-10-16T16:10:54Z")

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Hey @rajmahal1980, I’m so sorry to hear this. I’m going to privately message you on here and we’ll get this sorted out for you ASAP!