# Customer delivery response experience

**URL:** <https://discourse.huel.com/t/customer-delivery-response-experience/6720>\
**Category:** Experiences\
**Created:** [September 6, 2019, 2:47pm UTC](https://discourse.huel.com/t/customer-delivery-response-experience/6720 "2019-09-06T14:47:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rltrieu](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@Rltrieu](https://discourse.huel.com/u/Rltrieu)\
**Post date:** [September 6, 2019, 2:47pm UTC](https://discourse.huel.com/t/customer-delivery-response-experience/6720/1 "2019-09-06T14:47:00Z")

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I’ve completed my first order of 72 bottles of RTD. Only 24 was delivered. Ive been emailing support regarding this matter for the past 3 days and no word. What is going on?!?!

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**Author:** ![Tyler\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/tyler_huel/32/2434_2.png) [@Tyler\_Huel](https://discourse.huel.com/u/Tyler_Huel)\
**Post date:** [September 6, 2019, 4:55pm UTC](https://discourse.huel.com/t/customer-delivery-response-experience/6720/2 "2019-09-06T16:55:56Z")

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Replied to your email. Large orders such as yours arrive in separate shipments.