# Can you guys stop sending us broken scoops?
**URL:** https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254
**Category:** Uncategorized
**Created:** [February 4, 2021, 4:44pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254 "2021-02-04T16:44:43Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@macrobano](https://discourse.huel.com/u/macrobano)
#### Post date: [February 4, 2021, 4:44pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/1 "2021-02-04T16:44:44Z")
So far 2 out of the 3 scoops I’ve gotten are broken on arrival and you can’t order more from the site. There… should be a way to remedy that. So far I’ve gotten 11 bags of Huel and one working scoop.
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### Author:  [@HuelMike](https://discourse.huel.com/u/HuelMike)
#### Post date: [February 4, 2021, 6:27pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/2 "2021-02-04T18:27:29Z")
Looking in the background of that picture, it looks like you’ve purchased a few bags. At this point I’d call you a serious Huel consumer. I would recommend weighing your Huel so you know exactly how much you’re using, this rendering that scoop useless.
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### Author:  [@macrobano](https://discourse.huel.com/u/macrobano)
#### Post date: [February 4, 2021, 7:01pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/3 "2021-02-04T19:01:51Z")
I bought metallic stainless steel scoops. 1/3 cup is the same size as the scoop.
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### Author:  [@KellyMc](https://discourse.huel.com/u/KellyMc)
#### Post date: [February 5, 2021, 2:53pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/4 "2021-02-05T14:53:04Z")
This is great info! I didn’t receive any broken scoops, but I have some nice melamine scoops, one of which is 1/3 of a cup. I didn’t think to actually measure how much the scoop holds.
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### Author:  [@Cellcubed](https://discourse.huel.com/u/Cellcubed)
#### Post date: [February 5, 2021, 5:02pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/5 "2021-02-05T17:02:41Z")
I weigh my huel. I still use the scoops to do that.
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### Author:  [@Domenique\_Huel](https://discourse.huel.com/u/Domenique_Huel)
#### Post date: [February 10, 2021, 6:10pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/6 "2021-02-10T18:10:10Z")
@macrobano I have messaged you directly about these broken scoops so we can get that sorted 😊
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### Author:  [@macrobano](https://discourse.huel.com/u/macrobano)
#### Post date: [February 11, 2021, 3:03am UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/7 "2021-02-11T03:03:14Z")
@Domenique_Huel I’ve switched over to a metal scoop at this point. No longer necessary, just an inconvenience.
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### Author:  [@Domenique\_Huel](https://discourse.huel.com/u/Domenique_Huel)
#### Post date: [February 11, 2021, 5:27pm UTC](https://discourse.huel.com/t/can-you-guys-stop-sending-us-broken-scoops/10254/8 "2021-02-11T17:27:20Z")
Sorry to hear that, our scoops usually do not get sent broken but there could be some cases when a big order is placed. If you are in need of more scoops, let me know!